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Terms & Conditions

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Welcome to Price Point Electronics! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases, using our services, or browsing our website.

1. General Information

2. Acceptance of Terms

By accessing or using our website or services, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, you should not use our website or purchase any products from Price Point Electronics.

3. Use of the Website

  • Eligibility: You must be at least 18 years old or have parental consent to use this website and make purchases. By using the site, you represent that you are at least 18 years old or have the legal capacity to enter into a contract in your jurisdiction.
  • Account Registration: Some features of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
  • Permitted Use: You agree to use this website for lawful purposes only and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of the website. You may not use this website to transmit harmful or unlawful content, such as viruses or malware.

4. Product Information & Availability

  • Product Details: While we make every effort to ensure that product descriptions, images, and specifications are accurate, there may be instances where information on the website is inaccurate or incomplete. Product features, availability, and prices are subject to change without notice.
  • Product Availability: All products are subject to availability. If a product is out of stock, we will notify you and offer alternatives or a refund. We are not liable for delays or issues related to product availability.

5. Pricing and Payment

  • Pricing: All prices listed on our website are in Kenyan Shillings (KES) unless otherwise stated. Prices are subject to change without notice. We strive to provide accurate pricing, but errors may occur. If a pricing error is identified after an order is placed, we will notify you and offer the option to proceed with the corrected price or cancel the order.
  • Payment Methods: We accept various payment methods, including credit cards, mobile payments (e.g., M-Pesa), and bank transfers. Payment details must be provided at the time of checkout. You agree to provide accurate payment information and authorize us to process your payment.
  • Currency: All transactions are processed in Kenyan Shillings (KES).

6. Order Confirmation and Shipping

  • Order Confirmation: After you place an order, you will receive an order confirmation email with details of your purchase. This email does not constitute a contract but serves as an acknowledgment that we have received your order.
  • Shipping & Delivery: We offer shipping services to various locations in Kenya. Delivery times vary based on your location and product availability. While we aim to deliver your products as quickly as possible, we are not responsible for delays caused by external factors such as shipping carrier delays, weather conditions, or customs procedures.
  • Shipping Charges: Shipping fees will be calculated at checkout based on your delivery address. Certain promotions or orders above a specific amount may qualify for free shipping.

7. Returns, Exchanges, and Cancellations

  • Returns & Exchanges: We accept returns and exchanges for products that are defective or damaged upon arrival. If you are not satisfied with your purchase, you must contact us within 7 days of receiving your order. Products must be returned in their original condition, including packaging, accessories, and manuals. Please refer to our Returns & Exchanges Policy for detailed instructions.
  • Cancellations: You may cancel your order before it is processed and shipped. Once your order has been dispatched, cancellations are no longer possible. If you cancel your order before shipment, a full refund will be issued.

8. Warranty and Repairs

  • Manufacturer’s Warranty: All products sold at Price Point Electronics are covered by the manufacturer’s warranty. Warranty coverage varies by product and brand. Please refer to the manufacturer’s warranty terms for specific details on coverage, exclusions, and claims procedures.
  • Repair Services: We offer repair services for products under warranty and out-of-warranty products. Please refer to our Repairs Policy for more information.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your data. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

10. Limitation of Liability

  • No Liability for Damages: Price Point Electronics and its affiliates, employees, and agents are not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products, including but not limited to loss of profits, data loss, or business interruption.
  • Product Use & Safety: You are responsible for the proper use and handling of the products purchased from Price Point Electronics. We are not liable for any injury, damage, or loss resulting from the improper use of products.

11. Indemnity

You agree to indemnify and hold harmless Price Point Electronics, its affiliates, employees, and agents from any claims, losses, liabilities, expenses, or damages arising out of your use of our website, your breach of these terms and conditions, or any violation of applicable laws.

12. Governing Law

These Terms & Conditions are governed by and construed by the laws of Kenya. Any disputes arising from these terms will be resolved in the courts of Kenya.

13. Modifications to Terms

Price Point Electronics reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. Any changes will be posted on this page, and the revised terms will be effective immediately upon posting. You should review this page periodically for updates.

14. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us:

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